Responsible Gaming Policy

Responsible Gaming Policy at GBCITY2

At GBCITY2, we are committed to providing a safe, secure, and enjoyable gaming environment for all our players. While online gaming can be fun and entertaining, it’s important to approach it responsibly. Our Responsible Gaming Policy is designed to help players have a positive experience by encouraging healthy gaming habits and offering tools to manage their play.

We recognize that for some individuals, gaming can become problematic. Our goal is to promote responsible gaming, prevent gambling-related harm, and ensure that players have the necessary resources to control their gaming activity.

Key Principles of Responsible Gaming

Our Responsible Gaming Policy is built on the following principles:

1. Protecting Players’ Well-Being

  • At GBCITY2, we believe in protecting the well-being of our players. Gambling should always remain a form of entertainment, not a way to solve financial issues. We encourage our players to be mindful of their gambling activity and to engage in gaming responsibly.

2. Fairness and Transparency

  • We ensure that all games on GBCITY2 are fair and transparent. Our Random Number Generators (RNGs) are independently tested and audited to ensure that all outcomes are random and unbiased. Additionally, our bonus terms, wagering requirements, and withdrawal policies are clear, and we provide easy access to these terms for all players.

3. Support and Assistance

  • We provide tools and resources to help players who may need support or wish to manage their gaming activity. GBCITY2 offers features that allow you to set limits, take breaks, and seek professional help if necessary.

4. Player Protection

  • GBCITY2 adheres to strict privacy and security standards to protect our players. All transactions are encrypted, and we ensure that personal information remains confidential.

Responsible Gaming Tools

At GBCITY2, we offer a variety of tools to help you manage your gaming activity:

1. Deposit Limits

  • Set daily, weekly, or monthly limits on how much money you can deposit into your account. This feature helps you control your spending and ensures that you do not exceed your budget.

2. Time Limits

  • Set limits on how much time you spend playing at GBCITY2. It’s important to take regular breaks and avoid spending excessive amounts of time gaming.

3. Self-Exclusion

  • If you feel that you need a break from gambling, you can choose to self-exclude from GBCITY2 for a specific period. During this time, you will be unable to access your account, ensuring you have the space and time to regain control.

4. Reality Check Notifications

  • GBCITY2 offers a reality check feature, which reminds you of how long you’ve been playing. This helps you stay aware of your gaming habits and take breaks when needed.

5. Session Limits

  • You can set limits on the duration of your gaming sessions. This feature allows you to enjoy gaming in moderation, ensuring it doesn’t interfere with other activities.

Signs of Problem Gambling

Recognizing the signs of problem gambling is crucial for maintaining a healthy gaming experience. Here are some signs to watch out for:

  • You are spending more money on gambling than you can afford to lose.

  • Gambling is affecting your personal, professional, or social life.

  • You feel anxious or stressed when you're not gambling.

  • You are trying to win back money you've lost by continuing to gamble.

  • You are neglecting other responsibilities or activities because of gambling.

If any of these signs apply to you, it’s important to take action. GBCITY2 provides several self-help tools to limit your gaming, and we encourage you to seek professional support if needed.

Accessing Help and Support

If you feel that your gaming is becoming problematic, we are here to help. GBCITY2 provides links to professional organizations that specialize in gambling addiction and problem gambling support:

  • National Gambling Helpline: Available 24/7 to offer confidential assistance.

  • Gamblers Anonymous: An organization that provides support and counseling for those dealing with gambling addiction.

  • GamCare: Offers support and advice for individuals experiencing gambling-related issues.

If you would like assistance in setting up self-exclusion or using any of our responsible gaming tools, please don’t hesitate to contact our support team.

Protecting Minors

We take underage gambling very seriously. GBCITY2 strictly adheres to age verification processes to ensure that only individuals who are 21 or older can participate in our games. If you believe that a minor has accessed your account or has been gambling on our platform, please contact us immediately so we can take the necessary actions.

Commitment to Responsible Gaming

GBCITY2 is dedicated to providing a safe and secure gaming environment that prioritizes responsible gaming. We believe that gambling should always be a fun and enjoyable activity, and we are committed to helping our players enjoy it responsibly. We encourage all players to regularly assess their gaming habits, stay within their limits, and seek help if needed.

If you ever need assistance or have concerns about your gaming activity, please reach out to our customer support team, who are available 24/7.